Return, Refunds, International Shipping

Effective Date: 01-10-2022

We want you to love your Luxhum purchase.

1. Returns Eligibility

  • Items must be returned within 21 days of delivery

  • Products must be unused, in original packaging, with all tags attached

  • Clearance or final sale items are also eligible for return

2. Refund Process

  • Contact us at [info@luxhum.com] to initiate a return

  • Once inspected, we’ll issue a refund to your original payment method within 7–10 business days

  • Shipping fees are non-refundable

3. Exchanges
We currently do not offer exchanges. Please return the item and place a new order.

International Shipping Policy

We ship worldwide using our own as well as other reputable couriers.

1. Delivery Times

  • Asia: 5–10 business days

  • Europe: 10–21 business days

  • Americas: 14–21 business days

2. Duties & Taxes
Import duties/taxes may apply and are the our responsibility. You'll not pay any custom duties or clearance charges.

3. Tracking
Tracking details will be emailed once your order ships.

Shipping & Delivery Policy

  • Orders are processed within 5–7 business days

  • Delays may occur during holidays or unforeseen events

  • We are not responsible for delivery delays caused by customs or couriers